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Atkinson Concierge Medicine

Concierge medicine provides a unique relationship with your provider for an annual fee. Patients will get a highly personalized primary care experience when they enroll in Atkinson Concierge Medicine. 

Concierge service providers.

Meet our Concierge Provider!

Meet Dr. Shayne Taylor!

​Dr. Shayne Sebold Taylor (she/her) is very excited to join AFP and make western Massachusetts her new home.  She was born and raised amongst the saguaro cacti of Tucson, Arizona. She completed her undergraduate studies with concentrations in Biology and Women’s and Gender Studies at Emory University in Atlanta. Afterwards she did a brief stint in New York City before beginning medical school at Drexel University College of Medicine, where she was inducted into AOA and graduated with honors. Dr. Taylor moved south to Nashville, TN for her training at Vanderbilt University Medical Center. She completed a combined program in both internal medicine and pediatrics and holds board certifications in both fields. Dr. Taylor has spent the last five years. As an assistant professor of medicine at Vanderbilt. She founded and created the transgender clinic at Vanderbilt which expanded to include multiple specialties across the enterprise and has treated thousands of patients experiencing gender dysphoria. Dr. Taylor believes in the value of comprehensive and evidence-based primary care. She enjoys building deep and longitudinal relationships with her patients. She truly enjoys medicine and remains engaged in the constant pursuit of knowledge to improve her ability to care for patients. Dr. T is excited to be a part of the community in the Pioneer Valley. She brings along her husband and two (very cute) young daughters. She welcomes the opportunity to become your trusted physician. 

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Hear More From Dr. Taylor!

Patient Testimonials

  • “Dr. Taylor has been amazing. I have never felt strongly about my PCP, but I now feel like I have a special relationship with Dr. Taylor, and am very comfortable talking with her. I feel incredibly fortunate to have found this concierge service, and know that my medical needs are being addressed in a serious and personal way.”

  • “I couldn't be happier…. It is refreshing and relieving to have such effective communication channels and such outstanding care.”

  • “Dr. Taylor is the best doctor I have ever had. She is smart, intuitive, and caring. The staff is equally great.”

  • “Dr. Taylor has been thoughtful and kind. With her, I feel as though my family is working through a backlog of health issues that seemed too complex to deal with before moving to her practice.”

  • “Dr. Taylor is great. She's attentive, informative, and connects in a way that I haven't experienced with a PCP for about ten years. I feel much safer and cared for medically now.”

  • “I’m so happy to be in your concierge program. I think this is the way medical care should be for everyone. I feel privileged to be a member and patient. I no longer dread having to manage my healthcare. Thank you.”

  • “Dr. Taylor is intelligent, pleasant, thorough, and generous with her time.... Having easy access to excellent medical care makes me feel great/safe!”

  • “I appreciate Dr. Taylor's calm, thorough, expertise. Her questions and engagement quickly developed trust with me and I feel very well taken care of by her and the entire practice.”

  • “Staff is available and communicative.”

  • “I appreciate the quick responses and the phone call, they really provide the personal touch that I was hoping for.”

  • “I appreciate Judy Grupenhoff [health coach], and Deb Ellis [physical therapist] also. These are wonderful providers that really know their areas of expertise…. This entire new experience of being a patient in Concierge medicine is wonderful. Thank you for making this option available.”

  • “I also appreciate the supporting practitioners available at AFP that are integrated into patient care. Knowing that if I see someone else like Jason [chiropractor] or Asher [massage therapist] or Deb [physical therapist] at the practice, it’s still part of my overall care team is a real perk of this approach. I don’t feel alone in my journey towards better health and I need that.”

Atkinson Concierge Medicine FAQ

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  • Concierge medicine is a relationship between a patient and a CP (concierge provider) in which the patient pays an annual fee in exchange for more accessibility and longer appointments with their primary care provider, as well as additional custom services.

  • Yes. Our concierge care practice will not take the place of general health insurance coverage. (Unfortunately, we cannot accept MassHealth patients by state law.)

  • The smaller concierge practice size allows the concierge provider to devote more custom attention to each patient’s care and individual needs.

  • Concierge medicine patients can expect to receive more direct access to their CP, as well as a more comprehensive annual physical that will include health risk assessments and laboratory and diagnostics testing. Additionally, the CP is more involved than a traditional outpatient provider in the event of patient hospitalization or acute illnesses and has more availability for family support and team meetings in the process.

    In addition to the annual assessment, longer routine visits, and prompt scheduling, our concierge medicine patients can receive any of the following at no additional cost:

    • Stress and Wellbeing Assessment by a Certified Health Coach/Stress Specialist

    • Annual visit with Certified Health Coach to set health goals

    • There’s also a menu for patients to choose from of additional customized services, such as physical therapy assessments, sports medicine assessments, parenting classes, massage, stress reduction treatments, etc.

  • We are not an emergency medicine provider. Patients still need to activate the emergency medical system in their area, if needed. However, their concierge provider will be readily available to support them after the emergency and for follow-up.

  • Yes, paying the annual fee allows you to be a part of ACM whether you are actively ill or not.

  • Our CP will be in the Northampton office.

  • Yes, existing AFP patients will not be affected by the concierge program. However, AFP patients who would prefer the concierge model are welcome to enquire. Please note that, at this time, the only provider offering concierge is Dr. Taylor.

  • We will have a dedicated phone line to facilitate access for Dr. Taylor’s panel of concierge patients. Concierge patients will also receive the excellent care that AFP provides with the support around accessing their prescriptions and specialist referrals. The concierge program will feature experienced, high quality medical providers like Dr. Taylor.

  • Concierge pricing for individuals begins at $3,500 a year. For info regarding family plans, fill out an interest form below.

  • Learn more from Dr. Kate about what prompted her to consider beginning a Concierge service here.

In The News…

  • WHMP Talk the Talk Radio Interview

    WHMP Talk the Talk Radio Interview

    Bill Newman and Buz Eisenberg interview Dr. Kate Atkinson and Dr. Shayne Taylor

    Listen To The Interview
  • WHMP Radio Interview

    WHMP Radio Interview

    Dr. Kate Atkinson & Adriana Piantedosi on concierge medicine.

    Listen To The Interview
  • Hampshire Gazette Article

    Hampshire Gazette Article

    Skipping the line to primary care: Valley doctor, Tenn. physician team up to offer concierge medicine

    Read The Article